• Tectrol S.A. has made accessible a Complaints Channel to assist in the possible to detection or prevention of acts or behaviors that could be contrary to general or sectorial regulations applicable in accordance with the Penal Code that imposes “the obligation to report possible risks and breaches of organization responsible to oversee the compliance and observance of the prevention model".

    The Complaints Channel is provided for all members who are part of our Business Entity and third parties who may inform the Compliance Officer of the existence of any procedural and organizational weaknesses that may lead to a criminal risk or the commission or omission of a criminal act.

    Tectrol S.A. guarantees confidentiality, anonymity, and the absence of retaliation of any kind towards the person who makes a report. The data will be kept in the system only for the time essential for the investigation of the reported facts. In any case, after three months from the introduction of your personal data, our Entity will proceed to delete it from the system. If it is necessary to save personal data beyond three months to continue the investigation, our Entity may continue to process your data in a different environment that corresponds legally.

    Complaints may be communicated to the Compliance Officer through the following means:

    1- By means of an email with the subject “Complaints Channel” to: canal.compliance@tectrol.es

    2- By means of a form for the communication of evidence or suspicion of criminal conduct that can be obtained in physical or digital format by requesting it from the “Compliance Officer” at the headquarters of Tectrol S.A.

    3- By completing the following form.
    Name and Surname
    Your relationship with the company*
    Fact or conduct Reported and Place*
    Attach Documentation (compressed file)
    Note: All fields marked with asterisk (*) are required

    If you identify, in accordance with the current and applicable regulations on Protection of Personal Data, we inform you that your data will be processed by TECTROL, S.A., with NIF A58770215, address at C/ Josep Pla, 163 2n 9a, 08020 Barcelona in order to manage your communication, adopt the corresponding corrective measures and, if necessary, inform you about the result of your procedure.

    The legitimized basis of this use is the consent granted by the complainant.

    TECTROL, S.A. states that the data will be kept for the period strictly necessary to clarify the reported facts. In any case, after three (3) months the data provided will be destroyed unless it is to be investigated in a different legal environment.

    Additionally, the data will be processed in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated and TECTROL, S.A. promises to adopt all reasonable measures to delete or rectify without delay when they are inaccurate.

    You may exercise the right of access, rectification, treatment limitation, deletion, portability and opposition to the treatment of your personal data as well as the consent given of the treatment of the same addressing your request to the postal address indicated above or to email: info@tectrol.es

    You may also contact the Control Authority, in this case the Spanish Agency for Data Protection, to present the complaint that you consider opportune.

    Lastly, the complainant gives explicit consent for the treatment for the processing of the aforementioned data.

    I have read and accept the data protection policy to manage my data for the complaint channel.